I love coming home at the end of the day and finding my home smelling and looking clean. The cleaners from Serenity Cleaning Solutions do an amazing job in our home.
Our Core Values
Serenity Cleaning Solutions Inc. has been providing house cleaning services in Kingston and surrounding areas since 2011. Now relocating and building a new clientele in the Ottawa and South of Ottawa area. The commitment to excellence and professionalism by our house cleaners is why we have earned the loyalty and trust of our regular customers and are the best choice for new clients.
TEAM WORK: Working cooperatively and efficiently together to achieve the common goal of providing value to our customers and to sustain profitable growth.
SERVICE EXCELLENCE: Delivering what we promise and adding value beyond what is expected. Building customer loyalty not just satisfaction.
INTEGRITY: Demonstrating honesty and truthfulness.
RESPECT: We treat co-workers and customers with appreciation, kindness and politeness keeping personal opinions of others private and not engaging in any form of gossip. We respect the policies, the people we work with, the company, its assets and ourselves.
ACCOUNTABILITY: Taking responsibility to complete your tasks, to perform the duties required by your job and to be present for your shifts in order to fulfill and further the goals of the company.
PROFESSIONALISM: Adhering to the company’s standards and expectations in regards to appearance, attitude, behaviour and performance when dealing with coworkers and customers.
RELIABILITY: Being punctual and dependable resulting in being committed to the team, our customers and the company.
PURSUE GROWTH & LEARNING: We are committed to improving ourselves personally and professionally which will lead to greater opportunities in the company and healthier relationships.
Company Vision
To lead the cleaning service industry through outstanding customer service, training, and meticulous quality control and safety protocols.
Company Mission Statement
To provide an exceptional cleaning service that exceeds our customer’s expectations.
Why Choose Us?
Unbeatable Track Record
We have been successfully providing the best and most efficient cleaning services to many homes since 2011. Whatever your cleaning needs, you can rely on us to always deliver a great job. We also focus on seasonal homes and cottages.
Strong Customer Focus for existing & new clients
From the CEO, through all layers of the company exceeding your expectations is at the core of our business. This commitment to customer service has ensured a very high level of customer retention over the years.
Affordable Cleaning Services
We realize every person and home has different needs. That’s why we provide you with the flexibility to book our complete cleaning package or customize to suit your needs and or budget.
Meticulous Quality Control & Safety Protocols
Ensure very high levels of quality control is a key part of our cleaning service. We have developed clearly defined processes and systems to ensure your home is cleaned to perfection each and every time.
Bonded, Licensed and Insured Cleaning Company
We maintain liability insurance, workers compensation and are OH&S compliant (occupational health and safety compliant). Our dedicated cleaning technicians must provide a current police clearance and they also undergo extensive background checks. This provides you with the peace of mind you deserve when trusting a cleaning company with your home.
