Our Core Values

Core Values are the guiding principles that dictate what the company stands for as an organization.

Serenity Cleaning Solutions Inc. has been providing home cleaning services in Kingston and surrounding areas since 2011. Our Commitment to excellence and professionalism is why we have earned the loyalty and trust of our customers.

  • TEAM WORK: Working cooperatively and efficiently together to achieve the common goal of providing value to our customers and to sustain profitable growth.
  • SERVICE EXCELLENCE: Delivering what we promise and adding value beyond what is expected. Building customer loyalty not just satisfaction.
  • INTEGRITY: Demonstrating honesty and truthfulness.
  • RESPECT: We treat co-workers and customers with appreciation, kindness and politeness keeping personal opinions of others private and not engaging in any form of gossip. We respect the policies, the people we work with, the company, its assets and ourselves.
  • ACCOUNTABILITY: Taking responsibility to complete your tasks, to perform the duties required by your job and to be present for your shifts in order to fulfill and further the goals of the company.
  • PROFESSIONALISM: Adhering to the company’s standards and expectations in regards to appearance, attitude, behavior and performance when dealing with co-workers and customers.
  • RELIABILITY: Being punctual and dependable resulting in being committed to the team, our customers and the company.
  • PURSUE GROWTH & LEARNING: We are committed to improving ourselves personally and professionally which will lead to greater opportunities in the company and healthier relationships.

Company Vision

To lead the cleaning service industry through outstanding customer service, training and meticulous quality control.

Company Mission Statement

To provide exceptional service that exceeds our customer’s expectations.

Why Choose Us?

Unbeatable Track Record

We have been successfully providing cleaning services to many of homes & offices for 4 years. Whatever your cleaning needs, you can rely on us to always deliver a great job.

 

Strong Customer Focus

From the CEO, through all layers of the company exceeding your expectations is at the core of our business. This commitment to customer service has ensured a very high level of customer retention over the years.

 

We Offer the Affordable Solution

We realize every person and home has different needs that’s why we provide you with the flexibility to book our complete cleaning package or customize to suit your needs and or budget.

 

Meticulous Quality Control

Ensure very high levels of quality control is a key part of our service. We have developed clearly defined processes and systems to ensure your home is cleaned to perfection each and every time.

 

Bonded, Licensed and Insured

We maintain liability insurance, workers compensation and are OH&S compliant (occupational health and safety compliant). Our cleaning technicians must provide a current police clearance and they also undergo extensive background checks. This provides you with the peace of mind you deserve when trusting us with your home.

 

Our Guarantee

We offer a service that you can depend on each and every time we clean your home. If at any time you are not satisfied call our office within 24 hours and we will gladly send a crew to redo whatever is in question at no extra charge.